By Allison Watkinson
TLL Reporter
Brinker International has partnered with Ziosk to bring its restaurant ordering and payment platform to all of its corporate-owned Chili’s Grill & Bar restaurants.
Through this new licensing partnership, Chili’s has added Ziosk branded tablets to more than 1,100 of its restaurant locations across the United States.
The addition of Ziosk technology is intended to simplify the payment process for Chili’s guests, increase enrollment in the My Chili’s Rewards program, offer access to digital Ziosk entertainment features and utilize AI-powered analytics to gain insights into how to further improve the Chili’s dining experience.
“We are proud to partner with Ziosk and provide a solution designed to improve both the team member and guest experience at Chili’s,” said Brinker CSCO, James Butler. “Beyond the in-person touchpoints of saving guests’ time, simplifying the payment process and even having fun while playing games, Ziosk provides us the tools to constantly improve as a brand and gives us more opportunities to make everyone feel special.”
The decision to expand the Ziosk ordering and payment system to additional Chili’s locations is the end result of a successful pilot program that recently took place at a smaller number of Chili’s Grill & Bar restaurants.
“Today’s casual dining industry is as competitive as ever, and Chili’s continues to lead in team member and guest satisfaction,” said Ziosk CEO, Rhonda Levene. “We are thrilled to return to Chili’s nationwide, giving guests the gift of time. We are committed to being a strategic partner in Chili’s success, driving operational excellence and delivering an unparalleled dining experience.”
Ziosk is a technology and software development company that specializes in producing cloud-based ordering, interactive entertainment and pay-at-the-table systems for the food service industry.
The Chili’s Grill & Bar restaurant brand is owned by the American food-service company, Brinker International.
Chili’s Grill & Bar Partners With Ziosk to Enhance Guest Experiences
